about the beauty guru
I’m Portia Grant, owner and licensed esthetician of The Beauty Guru. As a graduate of Aveda Institute, I wanted to create a business centered around my love of natural remedies coupled with corrective skincare, body treatments and makeup artistry. Although women of color are my speciality, The Beauty Guru is a brand built to cater to multicultural skin in every aspect. I pride myself on creating lasting connections with clients while influencing the world of beauty. My primary purpose is to enable women to see what they may not always feel, which is their inner beauty.
In my spare time, I enjoy spending time with loved ones, my sweet daughter, Dream, and my soulmate. Also, I run Swanky Obsession Blog, which captures genuine girl talk with all of life's many lessons.
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Frequently asked questions
FREQUENTLY ASKED QUESTIONS
How far in advance do I have to order my cake?
I suggest you book at least a year in advanceI, but take enquiries from 3 months to 3 years in advance, so to avoid disappointment please get in touch as soon as you book your venue. Dates are only secured once the deposit is paid.
How do I order a cake?
To order a cake please complete the correct online form. I will get back to you within 24 hours.
Do you offer cake consultaions?
Yes! Once I have sent you your quote you will get a link to book a free consultation with me to talk about your quote, get to know you and I can also answer any questions you may have. You can find out more here.
How long is my quote valid for?
The price stated on your quotation is valid for 10 days. If you choose to proceed with your booking after this period the prices are subject to change as I am subject to price increases from suppliers.
How do I secure my booking?
All cakes under £100 are to be paid in full. All cakes over £100 require a 50% deposit to secure your date.
When is the final balance due?
For wedding cakes, the final balance must be cleared 6 weeks before delivery of your wedding cake.
Do you offer a delivery and set up service?
Yes! All wedding cakes are delivered and set up to ensure peace of mind this can be arranged.
What happens if I have to cancel my order?
In the event of a cancellation by yourselves, any payments previously made are non refundable and the following charges apply:
Can I have a buttercream filled cake?
Unfortunately, we have a hate-hate relationship with buttercream and as such we do not use it in our cakes. We use ganache which will either be white or dark chocolate and can be flavoured with essences.
Do you cater for special diets and allergies?
Yes! At the moment we offer VEGAN optional.
How do I store and handle my cake after it is cut?
Cakes should be stored at room temperature, but away from direct sunlight, radiators or other sources of heat. All of our cakes we give a free CAKE CARE GUIDE to help you store your cake correctly.
Can I make changes to my order?
Yes changes can be made depending on what is required and timeframe given, but it is untimately down to our bakers discretion.
Can I collect my order?
Yes, but only for occasion cakes which are 2 tiers or below. My cakes are always carefully boxed and can be collected from my home in Hampshire. I would always recommend collecting your cake in a vehicle as tiered cakes can be very heavy. A signature is needed for cake collections, confirming that you have received your order in good condition and as specified. Please be aware that once the cake has left my premises, I cannot be held responsible for any damage which may occur to the cake whilst in your care. Cakes which are three tiers or more will need to be constructed by myself at your venue on the day of your event.
What style of cake do you specialise in?
At Hartt Cakes we value unique, one-of-a-kind designs tailored to you and your event.
Do you hire out cake stands?
I currently have a small selection of cake stands which can be hired out. A £20 hire fee plus a minimum £50 security deposit is required in advance per cake stand. It is the customers responsibility to return the cake stand/s to my address within 4 working days. If the cake stand is returned to me after 4 working days, a late return fee of £10 per day per cake stand will be applied. The security deposit will not be refunded in the event the stand/s is/are damaged.
Can I have flowers on my cake?
Absolutley! I can supply fresh flowers for your cake. I will contact your florist to put in an order for the cake, that way they match your event perfectly.
What is the difference between dessert and coffee sized servings?
Do you use fake tiers in your cakes?
We can add foam tiers and glass tiers for larger statement cakes.
Can you provide wedding favours?
Sure! Our cookies make the perfect treat! They can be bagged or boxed with or without ribbon. Please email me firstname.lastname@example.org
Can the decorations on my cake be eaten?
I will provide a list of non edible items on your cake at time of delivery/collection. All non-edible items must be removed before serving and I accept no responsibility for any harm these items may cause.
What is your returns policy?
Due to cakes being bespoke, they are non refundable. However, if damage does occur at the irrefutable fault of my business, a partial or full refund may be given. This will be determined on an individual basis. Proof must be provided within 24 hours either in person or by way of pictorial evidence. Once the cake has been cut and served, this will signify your acceptance that the cake was fit for purpose and no compensation will be given.
Why are wedding and celebration cakes so expensive?
It’s easy to think that a cake is just flour, eggs, sugar and butter, and therefore should be cheaper, but when you buy a bespoke handcrafted cake you are paying for much more than just the ingredients. Custom made cakes are works of art and can take days, or even weeks to complete. Even the simplest of cakes take 10 to 15 hours to create, with much more elaborate designs taking 35+ hours. If you have a budget in mind then please let me know as this skips a lot of the “Wow, that’s expensive” or the “I can’t afford that”. I can then work with you to design a cake to fit your particular budget.
I have a question that was not answered here. What is the best was to contact you?
No problem! You can email me email@example.com